Introducing SIMANTAP PUAS: A streamlined service feedback application for PKM-Guluk Guluk Jawat Sumenep, East Java. This application, designed to comply with the Minister of Administrative Reform and Bureaucratic Reform's regulations, provides two distinct survey methods: standard surveys and customizable questionnaires. User feedback is compiled in a secure online database, generating comprehensive reports on service quality and performance, ultimately contributing to a robust Community Satisfaction Index. The app's accuracy is ensured through the use of Likert scale measurements and sophisticated data analysis. Administrators benefit from complete control over questionnaire content, the ability to address negative feedback, and a dedicated Windows-based report printing function.
Key Features of SIMANTAP PUAS:
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Flexible Survey Options: Choose between a standard survey or a fully customizable questionnaire to best suit your needs.
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Regulatory Compliance: Developed in strict accordance with Regulation of the Minister of Administrative Reform and Bureaucratic Reform No. 14 Year [Year needed here], guaranteeing adherence to all relevant standards.
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Centralized Data Management: All community feedback is securely stored and readily accessible within an online database.
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Actionable Insights: Detailed reports covering key metrics such as Interval Value, Conversion Interval Value, Service Quality, and Performance Services Unit provide valuable data for service improvement.
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Reliable Measurement: Utilizes the widely accepted Likert scale for accurate and comprehensive data collection.
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Efficient Reporting: A dedicated module allows administrators to easily print reports for internal distribution and sharing.
Summary:
SIMANTAP PUAS offers a user-friendly, regulation-compliant solution for gathering and analyzing service feedback. The combination of flexible survey options, a centralized database, detailed reporting, and robust measurement tools empowers management to effectively identify areas for improvement and enhance community satisfaction. Download the app today and begin optimizing your services.
